Driveos

Updated: 2026-11-06

Help

Help and guides

Short answers to the questions we get most, and where to go next. If something is not working, check the status page first — it says whether the problem is on our side.

02

Company console

Dispatch, live map, prices, zones, settlement and invoices. You set the roles in the console, and every change stays in the audit trail.

03

Passenger and driver apps

Passengers order with a free account. Drivers get an offer with net earnings before they accept. The app carries your name, colour and language.

04

Invoices and fiscalisation

An invoice comes out of a completed ride. For Croatia it goes to CIS with ZKI and JIR codes, and VAT is taken out of the gross price.

05

Access and security

Sign-in is by e-mail or phone. Two-factor protection is available for accounts that need it, and every sign-in and change is recorded.

06

Something is not working

Check the status page first: it shows the state of the database, maps, notifications and rate limits. If everything is green, write to us with the time and the user.

FAQ

FAQ

How fast do you answer?

E-mail support is in every plan. In Premium we answer within 24 hours.

Where can I see if the problem is on your side?

On the status page, which refreshes every 30 seconds.

How do I change the password?

Use the „Forgot your password?“ link on sign-in, or the account settings in the console.

How do I add a driver?

In the company console, under Fleet. A driver is added with the details and documents you require.

Why can a passenger not order?

Ordering needs a free account. Check that sign-up went through and that the company is active.

How do I export data?

Reports export to CSV for any period, and a whole company can be exported on request.

Get a demo

See it with your own numbers

Half an hour, your zones and your prices. We open a company and show you this part of the system — from the order to the invoice.

If the answer is not here, write to us — we answer the same day.

info@driveos.eu